Store Manager: Lead Teams, Elevate Customer Experience

The North Face; Wales; On-site; GBP 30,000 - 38,000; Full time

Job summary

The North Face in Bridgend, Wales is seeking an energetic Store Manager to lead a team and deliver exceptional customer experiences. You will drive sales, uphold brand standards, and manage daily store operations to create a welcoming environment.

The role requires strong leadership, budgeting awareness, and excellent communication. You will mentor staff, optimize inventory, and report KPIs to improve store results while embodying VF's guiding principles.

Qualifications

• Experience running a store with budgeting and planning responsibilities.
• Strong customer service orientation and problem-solving skills.
• Excellent written and verbal English communication.
• Proficiency with MS Office and POS systems.

Responsibilities

• Lead, motivate and mentor store teams to deliver a customer-first approach.
• Implement established retail processes while seeking improvements.
• Oversee inventory, P&L and other core store operations.
• Report performance metrics and utilise KPIs to boost results.
• Ensure store appearance aligns with brand visual merchandising guidelines.

Skills

Customer service

Team leadership

Budgeting & planning

Retail operations

Merchandising

English communication

Tools

MS Office

POS systems

Job description

The North Face in Bridgend, Wales is seeking an energetic Store Manager to lead a team and deliver exceptional customer experiences. You will drive sales, uphold brand standards, and manage daily store operations to create a welcoming environment.

The role requires strong leadership, budgeting awareness, and excellent communication. You will mentor staff, optimize inventory, and report KPIs to improve store results while embodying VF's guiding principles.