Store Manager - Lead Teams & Elevate Customer Experience

FashionUnited Group; United Kingdom; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff discount 50%

Career ownership

Tailored training

Networking with Europe store managers

Job summary

The North Face store in Bridgend, Wales is seeking an experienced Store Manager to lead a high-performing team and deliver exceptional customer experiences. You will drive sales, manage daily operations, and maintain brand standards across merchandising, inventory, and staff development.

You will oversee budgeting, scheduling, and performance metrics while upholding service excellence and ensuring a safe, welcoming store environment for customers and colleagues alike.

Qualifications

• Experience leading a store team and driving sales in a consumer-facing environment.
• Proven ability to manage budgets, inventory, and KPIs to meet targets.
• Strong merchandising and store presentation skills; proficient with retail systems.

Responsibilities

• Lead and mentor store team to deliver a customer-first experience.
• Implement and refine retail processes to improve efficiency and results.
• Oversee inventory, loss prevention, and P&L responsibilities.
• Monitor KPIs and reporting to drive store performance and strategic initiatives.
• Ensure store visuals align with brand guidelines.

Skills

Customer service

Team leadership

Budgeting & planning

Retail operations

Merchandising

MS Office / POS systems

English communication

Flexible hours

Tools

POS systems

Microsoft Office

Job description

The North Face store in Bridgend, Wales is seeking an experienced Store Manager to lead a high-performing team and deliver exceptional customer experiences. You will drive sales, manage daily operations, and maintain brand standards across merchandising, inventory, and staff development.

You will oversee budgeting, scheduling, and performance metrics while upholding service excellence and ensuring a safe, welcoming store environment for customers and colleagues alike.