Store Manager: Lead Team, Boost Sales, Deliver Joy

Pet Family Limited; West Horsley; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% staff discount in Dogwood Salons

Extensive training and development

Bonus scheme for all team members

Wellbeing support and resources

Shirts and jumpers provided

Job summary

Pets Corner is seeking a Store Manager in Cobham to lead a busy retail team and deliver outstanding customer service. You will drive sales, maintain store standards, manage stock and promotions, and train staff through our curriculum.

The role requires a hands-on leader with initiative, a passion for pets, and a commitment to continuous training and development within a family-run, award-winning business.

Qualifications

• Strong team leadership and motivation abilities.
• Keen interest in Pets Corner vision, products and values.
• Willing to develop knowledge through training and personal growth.
• Ability to build relationships with customers and their pets.
• Self-motivated with initiative in a busy retail setting.

Responsibilities

• Deliver exceptional customer service and go the extra mile for customers.
• Recommend suitable products or services for customer needs.
• Maximise sales by identifying improvements and opportunities.
• Lead by example, training and developing the team via Pets Corner Curriculum.
• Maintain store standards, pricing, promotions, and merchandising.
• Handle key holding, opening/closing duties and stock checks.
• Maintain accurate inventory and investigate stock losses.

Skills

Team leadership

Customer service mindset

Willingness to learn

Training & development

Initiative

Job description

Pets Corner is seeking a Store Manager in Cobham to lead a busy retail team and deliver outstanding customer service. You will drive sales, maintain store standards, manage stock and promotions, and train staff through our curriculum.

The role requires a hands-on leader with initiative, a passion for pets, and a commitment to continuous training and development within a family-run, award-winning business.