Store Manager

Pet Family Limited; Eastleigh; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% on food

20% in Dogwood Salons

Bonus scheme

Training and development

Uniform provided

Job summary

Pets Corner in Eastleigh is seeking a Store Manager to lead the store operations, deliver outstanding customer service and drive sales performance. You will manage a team, oversee inventory, pricing, and merchandising, and ensure high standards of presentation.

The role is full-time (37.5 hours per week, five days out of seven) with a 35% staff discount and ongoing training. Heavy lifting is required and you will represent the brand with initiative and care.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong ability to lead and motivate a team.
• Willingness to learn and develop knowledge.
• Willingness to work across five days.

Responsibilities

• Delivering exceptional customer service.
• Going the extra mile for every customer.
• Recommending the right products or services for our customers' needs.
• Maximising sales and performance by identifying improvements.
• Leading by example with a hands-on approach to train and develop your team.
• Maintaining high standards with store and product presentation.
• Keeping up to date with pricing, promotions and merchandising.
• Key holding responsibilities, opening and closing of the store.
• Maintaining accurate inventory by checking deliveries and stock takes.

Skills

Customer service

Team leadership

Sales optimization

Merchandising

Inventory control

Communications

Job description

£13.03 per hour

Permanent

Full-time

Full Time - 37.5 hours working any 5 out of 7 days a week*

We are currently recruiting for a Store Manager within our Pets Corner store based in Eastleigh.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Store Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Store Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Store Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.