Store Manager

Pet Family Limited; Brighton; Hybride; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Staff discount 35%

25% discount on food

Bonus scheme for all team members

Wellbeing support: mental, physical &

Uniform provided

Résumé du poste

Pets Corner at Brighton Racecourse is seeking a Store Manager to lead the Pets Corner store in Brighton. You will drive customer service excellence, supervise a hands-on team and ensure best-in-class merchandising and stock control.

In this family-run business, you’ll develop staff through the Pets Corner Curriculum, manage stock, and implement promotions. The role includes keyholding and working a full-time 37.5 hour week across 5 days.

Qualifications

• Strong team leadership and ability to motivate staff.
• Excellent customer service and communication skills.
• Experience in retail sales and merchandising.
• Stock control, stocktakes and loss investigation.
• Willingness to train and develop staff using company curriculum.

Responsabilités

• Deliver exceptional customer service to all visitors.
• Lead and coach the store team to achieve targets.
• Recommend products and services to meet customer needs.
• Maximise sales by identifying improvements in store operations.
• Demonstrate a hands-on leadership style to train and develop the team.
• Maintain high standards of store presentation and pricing.
• Keep up to date with promotions, pricing and merchandising.
• Open and close the store and manage keyholding responsibilities.
• Maintain accurate inventory and investigate stock losses.

Connaissances

Team leadership

Customer service

Retail sales

Stock management

Training & development

Description du poste

Brighton Racecourse | Published 07/10/2026

Permanent

Full-time

Full Time - 37.5 hours working any 5 out of 7 days a week*

We are currently recruiting for a Store Manager within our Pets Corner store based in Brighton.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Store Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Store Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Store Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.

If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner.