Store Manager

Pet Family Limited; Cobham; On-site; GBP 11,727 - 14,333; Full time

Benefits offered by this job

Staff discount 35%

Staff discount on food 25%

Dogwood Salons 20%

Training and development

Wellbeing support

Shirts/Jumpers provided

Job summary

Pets Corner Cobham is seeking a Store Manager to lead daily operations in our Cobham store. You’ll deliver exceptional customer service, motivate a small team, manage stock, pricing, and merchandising, and drive sales through hands-on leadership.

We are a family-run, award-winning business with over 150 stores; we offer training, career progression, staff discounts, and a supportive environment.

Qualifications

• A genuine interest in Pets Corner vision, products and values.
• Strong team focus with ability to lead and motivate others.
• Willingness to build strong relationships with customers and their pets.
• Thirst for continued personal training and development.
• Willingness to learn and grow knowledge.
• Drive and determination to work as part of a busy team and under your own initiative.

Responsibilities

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Skills

Customer service

Team leadership

Relationship building

Training & development

Initiative

Job description

13.03 per annum

Permanent

Full-time

Full Time - 37.5 hours working any 5 out of 7 days a week*

We are currently recruiting for a Store Manager within our Pets Corner store based in Cobham

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Store Manager

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Store Manager

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Store Manager with Pets Corner

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.

If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.