Store Manager: Lead, Train & Grow a Customer-First Store

Pet Family Limited; United Kingdom; Remote; GBP 29,000 - 36,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% on food

20% in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Wellbeing support and provided apparel

Job summary

Pets Corner in Windsor is seeking a Store Manager to lead daily operations, guide a hands-on team and ensure outstanding customer service. The role is full-time, 37.5 hours, with flexibility across five of seven days in a busy retail environment.

You will drive sales, manage stock and merchandising, and maintain high store standards while embracing our training curriculum. The position involves heavy lifting and offers opportunities for development within a friendly family business.

Qualifications

• Experience leading a retail team in a busy environment.
• Strong customer service orientation with a focus on satisfaction.
• Willingness to learn and develop within the Pets Corner curriculum.
• Ability to manage pricing, promotions and stock effectively.

Responsibilities

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our customers needs
• Maximising sales and performance by identifying improvements
• Leading by example to motivate, train and develop your team
• Maintaining store and product presentation to high standards
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by stocktakes and deliveries

Skills

Leadership

Customer service

Sales skills

Team management

Merchandising

Stock management

Job description

Pets Corner in Windsor is seeking a Store Manager to lead daily operations, guide a hands-on team and ensure outstanding customer service. The role is full-time, 37.5 hours, with flexibility across five of seven days in a busy retail environment.

You will drive sales, manage stock and merchandising, and maintain high store standards while embracing our training curriculum. The position involves heavy lifting and offers opportunities for development within a friendly family business.