Store Manager

Pet Family Limited; United Kingdom; Remote; GBP 29,000 - 36,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% on food

20% in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Wellbeing support and provided apparel

Job summary

Pets Corner in Windsor is seeking a Store Manager to lead daily operations, guide a hands-on team and ensure outstanding customer service. The role is full-time, 37.5 hours, with flexibility across five of seven days in a busy retail environment.

You will drive sales, manage stock and merchandising, and maintain high store standards while embracing our training curriculum. The position involves heavy lifting and offers opportunities for development within a friendly family business.

Qualifications

• Experience leading a retail team in a busy environment.
• Strong customer service orientation with a focus on satisfaction.
• Willingness to learn and develop within the Pets Corner curriculum.
• Ability to manage pricing, promotions and stock effectively.

Responsibilities

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our customers needs
• Maximising sales and performance by identifying improvements
• Leading by example to motivate, train and develop your team
• Maintaining store and product presentation to high standards
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by stocktakes and deliveries

Skills

Leadership

Customer service

Sales skills

Team management

Merchandising

Stock management

Job description

Full Time - 37.5 hours working any 5 out of 7 days a week*

We are currently recruiting for a Store Manager within our Pets Corner store based in Windsor.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Store Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Store Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Store Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.