Store Manager – Lead a Busy Pet Store Team

Pet Family Limited; Cobham; On-site; GBP 11,727 - 14,333; Full time

Benefits offered by this job

Staff discount 35%

Staff discount on food 25%

Dogwood Salons 20%

Training and development

Wellbeing support

Shirts/Jumpers provided

Job summary

Pets Corner Cobham is seeking a Store Manager to lead daily operations in our Cobham store. You’ll deliver exceptional customer service, motivate a small team, manage stock, pricing, and merchandising, and drive sales through hands-on leadership.

We are a family-run, award-winning business with over 150 stores; we offer training, career progression, staff discounts, and a supportive environment.

Qualifications

• A genuine interest in Pets Corner vision, products and values.
• Strong team focus with ability to lead and motivate others.
• Willingness to build strong relationships with customers and their pets.
• Thirst for continued personal training and development.
• Willingness to learn and grow knowledge.
• Drive and determination to work as part of a busy team and under your own initiative.

Responsibilities

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Skills

Customer service

Team leadership

Relationship building

Training & development

Initiative

Job description

Pets Corner Cobham is seeking a Store Manager to lead daily operations in our Cobham store. You’ll deliver exceptional customer service, motivate a small team, manage stock, pricing, and merchandising, and drive sales through hands-on leadership.

We are a family-run, award-winning business with over 150 stores; we offer training, career progression, staff discounts, and a supportive environment.