Pet Retail Assistant Manager — Leadership & Growth

Pet Family Limited; Newbury; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Wellbeing support tools and programs

Shirts and Jumpers provided

Job summary

Pets Corner in Newbury is recruiting an Assistant Manager to lead store operations, deliver outstanding customer service, and drive sales. You will manage a team, handle stock, and ensure excellent product presentation in a busy high-street environment.

This permanent, full-time role offers £12.87 per hour, 37.5 hours per week, with staff discounts and training opportunities. The company remains family-owned with over 150 stores nationwide and a focus on personal development.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate others.
• Willingness to build relationships with customers and their pets.
• Thirst for continued personal training and development.

Responsibilities

• Delivering exceptional customer service
• Going the extra mile for every customer
• Recommending the right products or services for our customers' needs
• Maximising sales and performance by identifying improvements
• Leading by example with a hands-on approach to train and develop your team
• Maintaining high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing the store
• Maintaining accurate inventory by checking deliveries and stock takes

Skills

Team leadership

Customer service

People development

Job description

Pets Corner in Newbury is recruiting an Assistant Manager to lead store operations, deliver outstanding customer service, and drive sales. You will manage a team, handle stock, and ensure excellent product presentation in a busy high-street environment.

This permanent, full-time role offers £12.87 per hour, 37.5 hours per week, with staff discounts and training opportunities. The company remains family-owned with over 150 stores nationwide and a focus on personal development.