Store Manager: Lead Sales, Talent & Customer Experience

River Island; Lincoln; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff discount 50%

Uniform allowance

Retail Trust discounts

Kindness Cupboards

Enhanced family leave (maternity, pe9

Give as you earn scheme

Giver Island day

Progression focus & training

Private pension plan

28 days UK / 30 days ROI holiday

Job summary

River Island in Lincoln is seeking an experienced Store Manager to lead a high-performing team and deliver world-class retail standards. You will drive sales, manage payroll, control costs and ensure exceptional customer service across all store areas.

You will recruit, coach and develop colleagues, optimise stock and shrink, and work with senior colleagues to meet KPIs. Join a brand with a strong future and a focus on progression.

Qualifications

• Proven experience managing a store KPI's including sales, payroll, costs, stock loss and service.
• Strong communication skills across all levels.
• Excellent leadership and people development abilities.
• Experience at Store Manager level or Deputy Manager seeking next step.

Responsibilities

• Drive sales and maximise profit by identifying opportunities and analysing reports.
• Lead daily floor walks, supervise staff, and manage trade feedback.
• Recruit, train and coach the team, developing future store managers.
• Control costs and loss prevention through payroll planning and stock management.
• Ensure world-class customer service and upsell across store areas.
• Maintain store operations and ensure a clean, inviting environment.

Job description

River Island in Lincoln is seeking an experienced Store Manager to lead a high-performing team and deliver world-class retail standards. You will drive sales, manage payroll, control costs and ensure exceptional customer service across all store areas.

You will recruit, coach and develop colleagues, optimise stock and shrink, and work with senior colleagues to meet KPIs. Join a brand with a strong future and a focus on progression.