Store Manager – River Island

The Springs Leeds; Leeds; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

The Springs Leeds is seeking a Store Manager to lead a busy Leeds store and drive sales, profitability and an outstanding customer experience. You will manage and develop a team, ensuring excellent service while maintaining operational standards.

As Store Manager or deputy-level candidate, you will deploy effective people leadership, payroll management, stock control and loss prevention to meet KPIs and deliver growth.

Qualifications

• Store management experience
• Strong leadership skills
• Excellent communication across all levels
• Track record of achieving store KPIs (sales, payroll, costs, stock loss, service)

Responsibilities

• Drive sales and maximise store profit by implementing optimal layout and analysing reports.
• Lead by example to deliver world-class customer service and motivate the team to upsell.
• Recruit, train and develop staff to build future store managers and improve succession.
• Control costs and loss prevention through payroll efficiency, stock controls and preventing theft.

Job description

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

What We Are Looking For…

• Drive sales & maximise profit – you will be responsible for identifying opportunities to increase your stores contribution. From ensuring you implement company layout to a high standard to analysing your reports, you will be accountable for the success of your branch. Conducting daily floor walks & delegating effectively, you will be on top of competitor activity and will communicate trade feedback to all levels.
• Connect with our customers – you will ensure every customer receives a world class shopping experience in your store! Leading by example, you will motivate your team to give genuine service to our customers & encourage them to maximise opportunities to up sell across all areas of the store.
• Recruit & retain the best talent – you will be passionate about your team & will be responsible for their career development. You will recruit the best team for your store & will invest your time to train & coach them, driving succession through your branch, creating future managers for the business. You will also play a key role in managing the performance of your team.
• Control costs & manage loss prevention – you will drive productivity of your team by effectively managing your payroll, having the right people in the right place at the right time. You will ensure your team protects profit by deterring theft through service. You will be responsible for ensuring your store is operationally sound with effective stock management controls in place.
• Have a proven track record in managing store KPI’s including sales, payroll, controllable costs, stock loss and service
• Be a great communicator across all levels
• Have great leadership skills
• Be passionate about delivering a world class experience to our customers
• Have previous experience at Store Manager level or be an experienced Deputy Manager looking for your next step up