Store Manager: Lead Sales, People & Experience

River Island Clothing Co., Ltd.; Lancaster, Lincoln; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

50% staff discount

Uniform allowance

Retail Trust discounts & benefits

Kindness Cupboards for essentials

Family support programs

Give as you earn scheme

Pension plan

Holiday entitlement 28 days UK / 30 in

Job summary

River Island Clothing Co., Ltd. is seeking a Store Manager in Lincoln to lead store operations and drive profitable performance. You will manage daily activities, coach a team, and ensure superior customer service while upholding brand standards.

The role requires proven leadership, KPI accountability, and the ability to develop staff to meet store objectives. Join a high-performing retail environment with opportunities for progression and a strong discount program.

Qualifications

• Proven track record in managing store KPIs including sales and costs.
• Strong communication across all levels of the business.
• Excellent leadership and team development abilities.
• Passion for delivering world-class customer experiences.
• Store Manager or Deputy Manager with progression-ready background.

Responsibilities

• Drive sales and maximize store profit through effective layout and staffing.
• Provide world-class customer service and motivate the team to upsell.
• Recruit, train and develop staff; manage succession planning.
• Control payroll, costs and stock loss; ensure loss prevention.
• Communicate trade feedback and monitor competitor activity.

Skills

Store KPI management

Commercial leadership

Communication skills

People leadership

Customer service excellence

Job description

River Island Clothing Co., Ltd. is seeking a Store Manager in Lincoln to lead store operations and drive profitable performance. You will manage daily activities, coach a team, and ensure superior customer service while upholding brand standards.

The role requires proven leadership, KPI accountability, and the ability to develop staff to meet store objectives. Join a high-performing retail environment with opportunities for progression and a strong discount program.