Store Manager: Lead Sales, Service & In‑Store Experience

SUPERDRUG; Stoke-on-Trent; On-site; GBP 34,000 - 41,000; Full time

Job summary

A retail leader in health and beauty is seeking an experienced Store Manager in Stoke-on-Trent to lead a passionate team, drive sales, and deliver exceptional customer service. This role offers competitive salary up to £40,500 per annum, with bonuses up to 25% of the salary and numerous benefits such as 30% staff discount and up to 33 days annual leave. Ideal candidates will have retail management experience and a strong customer service focus. Flexible shift patterns available, making this opportunity truly rewarding.

Benefits

Competitive salary

Bonus up to 25%

30% staff discount

Up to 33 days annual leave

Career growth & training opportunities

Exciting competitions and team events

Qualifications

• Experience in retail management with strong leadership capabilities.
• Passion for customer service and sales with a results-driven approach.
• Willingness to perform piercing services, with training provided if required.

Responsibilities

• Lead and develop a passionate team for exceptional customer service.
• Create exciting in-store promotions and experiences.
• Ensure operational excellence through audits, budgets, and stock management.
• Drive sales via excellent merchandising and promotions.
• Maintain the smooth operation of the store.

Skills

Retail management

Leadership

Customer service

Decision-making

Sales

Job description

A retail leader in health and beauty is seeking an experienced Store Manager in Stoke-on-Trent to lead a passionate team, drive sales, and deliver exceptional customer service. This role offers competitive salary up to £40,500 per annum, with bonuses up to 25% of the salary and numerous benefits such as 30% staff discount and up to 33 days annual leave. Ideal candidates will have retail management experience and a strong customer service focus. Flexible shift patterns available, making this opportunity truly rewarding.