Store Manager: Lead Growth & Exceptional Customer Care

Boots; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retailer in health and beauty in Norwich is seeking a Store Manager to drive store success and inspire teams. This role involves leading business growth by providing exceptional customer care, managing sales performance, and acting as a brand ambassador. Ideal candidates will have retail management experience and great customer service skills. The company offers flexible working options and a range of benefits including a retirement savings plan.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Free 24/7 counselling and support

Qualifications

• Retail management and commercial experience with great customer service skills.
• Understanding how to lead and deliver a company strategy.
• Ability to work at pace and react to changing customer needs.
• Collaborative personality thriving in a team-oriented environment.
• Passion for learning and development.
• Ability to coach and develop individuals and teams.

Responsibilities

• Lead and inspire your team to deliver business growth.
• Manage store sales and performance with a customer-first approach.
• Act as a passionate ambassador for the Boots brand.
• Understand team dynamics and implement necessary changes.

Skills

Retail management

Customer service skills

Team leadership

Adaptability

Coaching and development

Job description

A leading retailer in health and beauty in Norwich is seeking a Store Manager to drive store success and inspire teams. This role involves leading business growth by providing exceptional customer care, managing sales performance, and acting as a brand ambassador. Ideal candidates will have retail management experience and great customer service skills. The company offers flexible working options and a range of benefits including a retirement savings plan.