Store Manager: Lead a Dynamic Team & Customer Experience

Sainsbury's; Walsall; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Discount card

Pension – 4% match

Free food & hot drinks

Generous holiday entitlement

Sainsbury’s share scheme

Wellbeing support

Cycle to Work

Gym offers

Job summary

Sainsbury's is seeking an experienced store leader to create and coach a high-performing team in a fast-paced retail environment. You will model outstanding customer service, drive store performance and ensure teams are trained and developed to deliver results.

You will be responsible for planning, execution and continuous improvement, with clear accountability for customer outcomes, sales and service. This role is based in-store with a strong emphasis on leadership and team development.

Qualifications

• Relentless pursuit of better customer experiences in previous roles.
• Managed a fast-paced operation delivering service, sales and outcomes.
• Used insight to drive performance and customer experience improvements.
• Led through change while keeping teams motivated and compliant with HR policies.

Responsibilities

• Create and lead a high-performing team and act as a role model.
• Take total accountability for store performance, plans and actions.
• Ensure teams are trained and developed to perform at their best.

Skills

Customer experience focus

People management

HR policy navigation

Change leadership

Job description

Sainsbury's is seeking an experienced store leader to create and coach a high-performing team in a fast-paced retail environment. You will model outstanding customer service, drive store performance and ensure teams are trained and developed to deliver results.

You will be responsible for planning, execution and continuous improvement, with clear accountability for customer outcomes, sales and service. This role is based in-store with a strong emphasis on leadership and team development.