Store Manager – Customer & Trading (Small Supermarket)

Sainsbury's Supermarkets Ltd; Liverpool; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Discount card – 10% discount off on…

Annual bonus scheme

Free food and hot drinks provided for

Pension – we’ll match 4-7.5% of your…

Sainsbury’s share scheme

Wellbeing support – emotional, legal &

Job summary

Sainsbury's Supermarkets Ltd in Liverpool is seeking a Customer and Trading Manager for a small supermarket. You’ll lead a compact team, run the store day-to-day, and ensure flawless service, product availability, and safety standards while staying hands-on in daily operations.

The role focuses on people management, coaching colleagues to deliver brilliant customer service, and hitting KPIs. It’s a permanent, full-time position offering a salary from £31,700 with a range of store‑level benefits

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Provides brilliant customer service, and coaches a team to do the same.
• Delivers KPI’s or other performance indicators.
• Has managed employee relations issues, including performance and absence management.

Responsibilities

• Working closely with a small team of managers to make sure the store runs like clockwork every day.
• Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
• Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
• People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• Where we have close knit networks of stores and it may mean that you need to help another store now and then.

Job description

Sainsbury's Supermarkets Ltd in Liverpool is seeking a Customer and Trading Manager for a small supermarket. You’ll lead a compact team, run the store day-to-day, and ensure flawless service, product availability, and safety standards while staying hands-on in daily operations.

The role focuses on people management, coaching colleagues to deliver brilliant customer service, and hitting KPIs. It’s a permanent, full-time position offering a salary from £31,700 with a range of store‑level benefits