Store Leader: Customer & Trading Manager

Sainsbury's Supermarkets Ltd; Burton Latimer; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Discounts on shopping

Annual bonus

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work

Special offers on perks

Job summary

Sainsbury's Supermarkets Ltd is seeking a Customer and Trading Manager for a Small Supermarket in Burton Latimer. The role involves day-to-day store leadership, ensuring smooth operations, and delivering excellent customer service in a fast-paced environment.

You will manage a small team, oversee scheduling, and handle performance and disciplinaries. A strong track record in store leadership and KPI delivery will help drive store success and customer satisfaction.

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Delivers KPI's or other performance indicators.
• Leads operations and comfortable doing this alone in the absence of more senior management.

Responsibilities

• Working closely with a small team of managers to make sure the store runs like clockwork every day.
• Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
• Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
• People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• Where we have close knit networks of stores and it may mean that you need to help another store now and then.

Skills

Line management

Customer service

KPI delivery

Disciplinaries handling

Operational leadership

Team coaching

Job description

Sainsbury's Supermarkets Ltd is seeking a Customer and Trading Manager for a Small Supermarket in Burton Latimer. The role involves day-to-day store leadership, ensuring smooth operations, and delivering excellent customer service in a fast-paced environment.

You will manage a small team, oversee scheduling, and handle performance and disciplinaries. A strong track record in store leadership and KPI delivery will help drive store success and customer satisfaction.