Store Operations Leader – Customer & Trading

Sainsbury's Supermarkets Ltd; Glasgow; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food & hot drinks

Generous holiday entitlement

Pension match 4–7.5%

Sainsbury's share scheme

Wellbeing support

Cycle to Work

Job summary

Sainsbury's Supermarkets Ltd is seeking a Customer and Trading Manager for our Small Supermarket in Glasgow. The role is based at the Partick Store, with full-time hours and a permanent contract.

Salary starts from £31,700, with responsibilities spanning daily store operations, team leadership, and delivering excellent customer service. You will manage a small team and be the on-site manager, ensuring safe, efficient service and strong KPI performance.

Responsibilities

• Working closely with a small team of managers to make sure the store runs like clockwork every day.
• Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
• Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
• People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• Where we have close knit networks of stores and it may mean that you need to help another store now and then.

Job description

Sainsbury's Supermarkets Ltd is seeking a Customer and Trading Manager for our Small Supermarket in Glasgow. The role is based at the Partick Store, with full-time hours and a permanent contract.

Salary starts from £31,700, with responsibilities spanning daily store operations, team leadership, and delivering excellent customer service. You will manage a small team and be the on-site manager, ensuring safe, efficient service and strong KPI performance.