Store Leader: Customer & Trading Manager (Part-Time)

Sainsbury's Supermarkets Ltd; United Kingdom; Remote; GBP 29,000 - 35,000; Part time

Benefits offered by this job

Discount card

Annual bonus

Free food & hot drinks

Pension – employer contributions

Job summary

Sainsbury's Supermarkets Ltd in Lytham St Annes is seeking a Customer and Trading Manager to lead a small team and run daily store operations. This part-time, permanent role focuses on delivering excellent service, meeting KPIs, and ensuring smooth shop performance.

The successful candidate will manage performance, attend to disciplinaries, and handle scheduling and pay. Put simply, you’ll drive store effectiveness while serving our customers with care.

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Provides brilliant customer service, and coaches a team to do the same.
• Delivers KPI’s or other performance indicators.
• Can manage disciplinaries, performance issues or other employee relations issues.

Responsibilities

• Working closely with a small team of managers to make sure the store runs like clockwork every day.
• Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
• Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
• People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• Where we have close knit networks of stores and it may mean that you need to help another store now and then.

Skills

Line management

Customer service

KPI delivery

Disciplinaries handling

Operational leadership

Team coaching

Job description

Sainsbury's Supermarkets Ltd in Lytham St Annes is seeking a Customer and Trading Manager to lead a small team and run daily store operations. This part-time, permanent role focuses on delivering excellent service, meeting KPIs, and ensuring smooth shop performance.

The successful candidate will manage performance, attend to disciplinaries, and handle scheduling and pay. Put simply, you’ll drive store effectiveness while serving our customers with care.