Store Manager

AWWG; Braintree; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global fashion group is looking for a passionate Store Manager in Braintree, UK. This role involves leading a dynamic team to ensure exceptional customer service, driving sales performance, and managing store operations. Candidates should have a minimum of three years' experience in fashion retail and possess strong leadership skills. The company offers career growth opportunities, unlimited commissions, staff discounts, and a diverse work environment.

Benefits

Career growth opportunities

Unlimited commissions

Benefits and staff discounts

Full uniform allowance

Diverse international team

Qualifications

• Minimum of three years of relevant experience in fashion retail.
• Excellent English communication skills; additional languages are a plus.
• Proven ability to motivate and lead teams toward goals.
• Strong operational management and attention to detail.

Responsibilities

• Lead the store team, fostering development and passion for the brand.
• Drive sales strategies and achieve commercial objectives and KPIs.
• Ensure compliance with visual guidelines and maintain brand image.
• Deliver an exceptional customer experience to attract and retain customers.
• Manage inventory, stock, and cash handling procedures.

Skills

Leadership skills

Customer experience focus

Sales strategies

Operational management

Team motivation

Job description

Who We Are…

At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) as well as the agency for Calvin Klein, DKNY, Donna Karan, and Karl Lagerfeld (Spain and Portugal).

Hackett London, since 1983, has been a global benchmark in menswear, combining timeless British style with modern sophistication. The brand blends British heritage with contemporary elegance. Our success is due to having the right people on our team, and if you share our passion for fashion, commitment to excellence, and desire to grow, you could be the person we are looking for!

The project!

As a Store Manager, you will have the opportunity to represent the brand’s image and values on the front line, being fully responsible for effectively managing store operations and the team. Additionally, you will ensure the highest level of customer satisfaction, achieve sales targets, manage inventory, and promote the development of the sales team.

Key responsibilities of the role:

• Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
• Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
• Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
• Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
• Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.

What we offer:

• Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
• Unlimited commissions. The more you sell, the more you earn — no limits.
• Benefits and staff discounts.
• Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
• A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.

Requirements:

• Minimum of three years of relevant experience in fashion retail.
• English speaker, other languages would be a plus.
• Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.Commercial profile, results‑oriented, and focused on customer experience.
• Excellence in operational management, with attention to detail and a focus on process efficiency.

The legal entity responsible for this hire is Pepe Jeans S.L. / AWWGroup S.L. / Hackett LimIted