Store Manager-Bluewater

Everpool; Maidstone; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premium jewellery retailer is seeking a Store Manager in Maidstone to lead a dynamic team, drive sales, and ensure exceptional customer service. The ideal candidate will have over 2 years of experience in retail leadership, preferably within jewellery or luxury sectors. Responsibilities include setting performance standards, coaching staff, and maintaining high operational excellence. This position offers a competitive salary and opportunities for professional growth.

Qualifications

• 2+ years' experience in store leadership within jewellery, fashion, or luxury retail.
• Strong ability to drive sales and meet targets.
• Proven experience in team development and coaching.

Responsibilities

• Lead by example to deliver exceptional customer experiences.
• Maximise store performance by owning sales targets and KPIs.
• Recruit, train, and inspire a high-performing team.

Skills

Customer experience

Sales strategy

Team leadership

Operational excellence

Strategic thinking

Job description

Job Description

Premium on trend jewellery retailer are seeking a Store Manager, who will be the driving force behind your store's success. With a hands‑on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team.

You'll set the standard, ensuring every detail aligns with a luxury experience while taking ownership of store performance, customer engagement, and team development.

What You'll Do

• Deliver an unforgettable customer experience - Lead by example, fostering long‑term relationships and providing personalised styling and service.
• Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success.
• Lead, coach & develop your team - Recruit, train, and inspire a high‑performing team that embodies the brand image.
• Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards.
• Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation.
• Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ.

What We're Looking For

2+ years' store leadership experience, within jewellery, fashion and / or luxury retail. This can be in a Store Manager or A...