Store Manager 32 - 40 hours London

Ace and Tate; Greater London; On-site; GBP 35,550 - 51,000; Full time

Benefits offered by this job

28 days holiday increasing to 33 days

Wellbeing support

Discount codes for opticals

Team events

Access to learning portal

Job summary

Ace and Tate is seeking a Store Manager for their Northcote Road location in London. The role involves leading the store team, driving sales performance, and ensuring excellent customer service throughout the eye test journey.

The ideal candidate will possess strong leadership skills, retail experience, and a passion for optics. The position offers a competitive salary ranging from £35,550 to £51,000, a monthly bonus opportunity, and various employee benefits including holiday entitlement and wellbeing support.

Qualifications

• Experience in retail management.
• Strong communication and team-building skills.
• Optical knowledge is a plus.

Responsibilities

• Drive sales and motivate your team.
• Recruit and train staff.
• Manage daily store operations.
• Guide customers through the eye test journey.
• Help customers choose frames and lenses.

Skills

Sales leadership

Team motivation

Customer service

Optical knowledge

KPI tracking

Job description

Great glasses start with great people. Our culture is built on curiosity, collaboration, and care. Curious how we work?

Hi, we’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

We are looking for a Store Manager in London Northcote Road, 32–40 hours.

What our Store Managers do

• Lead with energy and purpose by driving sales, motivating your team, and creating a positive in-store atmosphere.
• Recruit, onboard, and train to build a skilled and confident team with strong optical knowledge and excellent customer care.
• Drive performance by tracking KPIs and supporting the team in reaching sales and satisfaction goals, working closely with HQ as one unified team.
• Manage daily operations by handling scheduling, inventory, and ensuring efficient workflows.
• Deliver standout service by guiding customers through every step of the eye test journey with care and expertise.
• Apply your optical skills by helping customers choose the right frames and lenses, carrying out precise adjustments, and cutting lenses to specification.

What we offer

• £35,550 – 51,000 per year based on full-time, plus up to 16% monthly bonus when store targets are reached. Salary offered within this range depends on experience.
• Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
• We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
• See in style by enjoying discount codes for free and discounted opticals and sunglasses.
• A culture to love through frequent and memorable team events.
• Time to grow with unlimited access to our internal learning portal.