Optical Assistant

Ace and Tate; Bristol; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

Up to 16% monthly bonus

28 days holiday entitlement

Wellbeing support including healthy snacks

Discount codes for opticals and sunglasses

Frequent team events

Access to internal learning portal

Job summary

Ace and Tate in Bristol is seeking an Optical Assistant to enhance customer experience in-store. You will create a welcoming atmosphere, provide style advice, and ensure precise service with lenses and frames. Excellent opportunities for professional growth along with substantial benefits, including a bonus structure, generous holiday allowance, and wellbeing support to foster a caring work environment. Join us, and help our customers see in style.

Qualifications

• Create a welcoming vibe by making every customer feel excited to be in store.
• Deliver clear style advice by helping customers find frames that feel right.
• Share knowledge about lenses, coatings, and fits to help customers choose.
• Get details right by polishing lenses and adjusting frames.
• Handle sales with care by guiding customers through upgrades and add-ons.

Job description

Great glasses start with great people. Our culture is built on curiosity, collaboration, and care. Curious how we work?

We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

We are looking for an Optical Assistant in Bristol 8 hours.

What our Optical Assistant do

• Create a welcoming vibe by making every customer feel seen and excited to be in store.
• Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
• Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
• Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
• Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.

What we offer

• Rewarding your impact by earning up to an 16% monthly bonus when store targets are reached.
• Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
• We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
• See in style by enjoying discount codes for free and discounted opticals and sunglasses.
• A culture to love through frequent and memorable team events.
• Time to grow with unlimited access to our internal learning portal.