Assistant Store Manager 32 - 40 hours Oxford

Ace and Tate; Oxford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Up to 16% monthly bonus

28 to 33 days holiday entitlement

Wellbeing support and healthy snacks

Discount codes for eyewear

Team events

Access to internal learning portal

Job summary

Ace and Tate is seeking an Assistant Store Manager in Oxford, working 32-40 hours a week. In this role, you will collaborate closely with the Store Manager to lead a motivated team, enhance customer experiences, and oversee store operations effectively.

You'll enjoy benefits such as a monthly performance bonus, up to 33 days of holiday, and wellbeing support, including access to mental health resources and discounts on eyewear.

Qualifications

• Experience in team management and motivation.
• Ability to monitor and analyze performance metrics.
• Excellent interpersonal and customer service skills.
• Knowledge of eyewear products preferred.

Responsibilities

• Assist the Store Manager in daily operations.
• Guide customers through the eye test journey.
• Track KPIs and support sales target achievement.
• Help customers select suitable products and make adjustments.

Skills

Team leadership

Performance monitoring

Customer service

Optical skills

Job description

Great glasses start with great people. Our culture is built on curiosity, collaboration, and care. Curious how we work?

We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

We are looking for an Assistant Store Manager in Oxford, 32-40 hours.

What our Assistant Store Managers do

• Be the right hand by working side-by-side with the Store Manager to create a motivated, high-performing team and a welcoming store environment.
• Keep things running smoothly by overseeing daily operations to ensure everything is working like clockwork.
• Monitor performance by helping track KPIs and supporting the Store Manager in reaching sales and service targets.
• Deliver standout service by guiding customers through every step of the eye test journey with care and expertise.
• Apply your optical skills by helping customers choose the right frames and lenses, and carrying out precise adjustments and lens cutting.

What we offer

• Rewarding your impact by earning up to an 16% monthly bonus when store targets are reached.
• Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
• We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
• See in style by enjoying discount codes for free and discounted opticals and sunglasses.
• A culture to love through frequent and memorable team events.
• Time to grow with unlimited access to our internal learning portal.