Assistant Store Manager

Ace and Tate; Manchester; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus up to 16%

28–33 days holiday (FT)

Wellbeing support & OpenUp sessions

Eyewear discounts

Job summary

Ace & Tate in Manchester is seeking an Assistant Store Manager to partner with the Store Manager and lead a welcoming, high‑performing team in a busy eyewear store. You’ll help oversee daily operations and drive sales and service excellence.

In this role you’ll guide customers through the eye test journey, assist with frame and lens choices, and perform precise adjustments. Join a design‑driven brand with strong team culture and growth opportunities.

Responsibilities

• Be the right hand by working side-by-side with the Store Manager to create a motivated, high-performing team and a welcoming store environment.
• Keep things running smoothly by overseeing daily operations to ensure everything is working like clockwork.
• Monitor performance by helping track KPIs and supporting the Store Manager in reaching sales and service targets.
• Deliver standout service by guiding customers through every step of the eye test journey with care and expertise.
• Apply your optical skills by helping customers choose the right frames and lenses, and carrying out precise adjustments and lens cutting.

Job description

We're Ace & Tate - and yes, we make glasses. But more than that, we make working here worth your while.

We are looking for an Assistant Store Manager in Manchester, 40 hours.

What our Assistant Store Managers do

• Be the right hand by working side-by-side with the Store Manager to create a motivated, high-performing team and a welcoming store environment.
• Keep things running smoothly by overseeing daily operations to ensure everything is working like clockwork.
• Monitor performance by helping track KPIs and supporting the Store Manager in reaching sales and service targets.
• Deliver standout service by guiding customers through every step of the eye test journey with care and expertise.
• Apply your optical skills by helping customers choose the right frames and lenses, and carrying out precise adjustments and lens cutting.

What we offer

• Rewarding your impact by earning up to a 16% monthly bonus when store targets are reached.
• Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
• We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
• See in style by enjoying discount codes for free and discounted opticals and sunglasses.
• A culture to love through frequent and memorable team events.
• Time to grow with unlimited access to our internal learning portal.

Assistant Store Manager

Manchester

32 - 40 hours

Why Ace & Tate?

We don't just sell glasses. We help people look good, feel good, and see clearly. If you love working with people, value good design, and want to grow in a supportive team, this could be the place for you.

People first

Our stores run on human connection. You'll help customers find the perfect fit, build genuine relationships and create a positive, welcoming environment. Teamwork matters here. When the store hits its goals, everyone shares in the success with monthly bonuses.

Frequently Asked Questions

What is it like to work in an Ace & Tate store?

Our stores are friendly, fast-paced and design-driven. You'll help customers find the perfect glasses, offer style and eyecare advice and collaborate with a supportive, energetic team. Every role contributes to creating a standout customer experience.

Are there opportunities to grow in-store?

Yes! Clear career paths exist from Retail Assistant to Assistant Store Manager to Store Manager. You can also train as a Refractionist or study to become a certified Optician, with financial and training support where applicable.

Do I need prior experience in retail or optics to join a store?

No - we welcome candidates from diverse backgrounds. Full onboarding, hands-on training and ongoing support will help you succeed in your role.