Store Manager

HOLLAND AND BARRETT; York and North Yorkshire; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading health and wellness retailer in York seeks a Retail Store Manager to oversee store operations and build a high-performing team. The role includes driving sales, ensuring compliance, and managing customer service standards. Ideal candidates will have previous retail management experience and strong communication skills. This position offers competitive salary and benefits including a substantial colleague discount.

Benefits

25% colleague discount

28 days annual leave pro rata

Qualifications

• Previous retail management experience is essential.
• Ability to manage challenging situations in a fast-paced environment.
• Willingness to complete regular training for product knowledge.

Responsibilities

• Manage day-to-day store operations and leadership.
• Drive financial performance and meet sales targets.
• Ensure compliance with health and safety regulations.

Skills

Retail management experience

Communication skills

People management skills

Analytical skills

Flexibility

Job description

Job Type: 12 Month Fixed-Term

Store Location: Monks Cross Retail Park, York

Hours: 38.75 hours per week

Salary: Up to £32,700 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

• Previous retail management experience
• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
• The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge.
• The ability to be agile and flexible to multi-task and achieve the best results.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.