Store Manager

GANT; Portsmouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

Une entreprise leader dans le secteur de la mode recherche un Retail Store Manager pour guider une équipe vers l'excellence dans le service client tout en atteignant des objectifs de vente ambitieux. Le candidat idéal possédera une solide expérience en gestion de la vente au détail, avec un accent sur le développement des talents et l'efficacité opérationnelle. Une passion pour la mode et d'excellentes compétences en communication sont essentielles pour exceller dans ce rôle.

Qualifications

• Expérience de 2-3 ans avec des KPIs et 3 ans dans des rôles de gestion dans le secteur.
• Attitude positive, capable de s'épanouir dans un environnement rapide.
• Fluent in English, knowledge of additional languages is a plus.

Responsibilities

• Atteindre les objectifs de vente et les KPIs en magasin.
• Recruter, former et développer les membres de l'équipe.
• Gérer les opérations du magasin et l'administration du personnel.

Skills

Sales Performance

Communication

Team Development

Customer Service

Training

Education

3 years in management roles within retail

Tools

Microsoft Office

Job description

Retail Store Manager

Act as a role model to strengthen GANT’s customer service guidelines within the team and ensure top-class service.

Responsibilities:

1. Achieve sales targets and related KPIs, meeting store goals.
2. Recruit, train, and develop team members, ensuring understanding of GANT’s goals and objectives.
3. Lead and motivate the team daily.
4. Ensure continuous team development through GANT Academy.
5. Maintain store visual presentation and merchandising standards.
6. Keep the team updated on brand guidelines, product features, and sustainability targets.
7. Manage store operations, staff administration, and ensure policies align with company standards.
8. Report to the Head of Retail.

Candidate Profile:

• Genuine interest in people, both customers and colleagues.
• Driven by sales and performance, with 2-3 years experience working with KPIs.
• At least 3 years in management roles within the retail apparel industry, including coaching, team development, planning, sales, customer service, recruitment, and experience in outlet/full-price stores.
• Positive attitude with the ability to thrive in a fast-paced environment.
• Passion for fashion and lifestyle concepts.
• Strong communication skills, fluent in English and preferably additional languages.
• Proficient in Microsoft Office.

Additional Information:

Right to work in the UK is required. Candidates must demonstrate their eligibility to work without sponsorship, as GANT does not sponsor under the Skilled Worker route.

GANT is part of MF Brands Group, alongside Lacoste, Aigle, The Kooples, and Tecnifibre. Visit our website for more information.