Store Manager

Smiggle UK Ltd; Nottingham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A popular retail brand in Nottingham is seeking a passionate Store Manager to drive store excellence and build winning teams. Responsibilities include coaching staff, improving sales and customer service, and overseeing visual merchandising. Ideal candidates are customer advocates with natural leadership skills and a drive to exceed targets. The role includes progression opportunities, an incentive program, and generous benefits including 28+ days of paid holiday.

Benefits

Progression opportunities

Store Manager Incentive Program

50% store discount

Pension scheme

28+ days paid holiday

Referral program

Qualifications

• Passionate about customer satisfaction.
• Confident in managing staff performance.
• Highly motivated and energetic.
• Able to adapt to changing environments.

Responsibilities

• Drive store performance through coaching.
• Lead recruitment and staffing efforts.
• Oversee team member induction and performance.
• Boost sales and customer service.
• Ensure effective visual merchandising.

Skills

Customer advocacy

Leadership

Motivation

Adaptability

Job description

Store Manager Job Role:

• Drive Store Excellence: Elevate store performance through hands-on coaching and development across various key areas.
• Build Winning Teams: Spearhead recruitment and staffing, collaborating closely with the Regional Manager and our People & Culture Team.
• Cultivate Excellence & Fuel Success: Oversee the induction of new team members and keep a watchful eye on performance, nurturing their growth.
• Boost Sales & Service: Elevate sales skills, supercharge customer service, and ignite brand promotion to drive KPIs & success.
• Visual Magic: Infuse your creativity into visual merchandising, ensuring every detail aligns perfectly with our brand standards.

Store Manager Benefits That Speak to You:

• Climb the Ladder: Genuine progression opportunities are within reach - your career can thrive here.
• Maximise Your Earnings: Our enticing Store Manager Incentive Program presents an opportunity to earn up to an extra £3,000 - your hard work pays off!
• Plan for the Future: Our pension scheme helps you secure your financial future.
• Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?
• Referral program: Our referral program rewards you for recommending friends, making every work connection count.
• Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.

To be successful in this role, you will be:

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
• A natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
• Adaptable and unfazed by frequent visual changes in a high-pressure environment.

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary! Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality.