Store Manager

Barnardo's; Milton Keynes; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading UK charity retailer is seeking an experienced people manager to maximise store sales and ensure top-notch customer service. The ideal candidate will have proven management skills, be well-organized, and possess strong communication abilities. Benefits include generous annual leave, pension contributions, and family-friendly leave options. Join us to make a positive difference!

Benefits

26 days annual leave plus bank holidays

Ability to buy extra annual leave

Family-friendly leave options

Service-related sick pay

Group Personal Pension

Death in service cover

Cycle2work scheme

Discounts with retailers

Qualifications

• Proven experience as a people manager.
• Ability to achieve sales targets.
• Commitment to safeguarding and related recruitment processes.

Responsibilities

• Maximise store sales and profit while maintaining presentation standards.
• Lead and develop in-store colleagues.
• Generate loyalty from customers and donors.

Skills

People management

Strong communication skills

Organizational skills

Customer service

Creativity

Job description

Overview

At Barnardo's we believe in children, and the funds we raise in store support the most vulnerable children and young people in the UK. This role focuses on maximising sales and profit in store while ensuring the highest standards of presentation and customer service, with the aim of making the store the best in town for customers to visit and for colleagues to work in.

You will be an experienced people manager who is creative and resourceful, able to generate loyalty from customers, donors and colleagues. You will need to be well organised with strong communication skills to lead your team in store to maximise sales, achieve targets and uphold our standards.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development, promotion prospects, pension and benefits. If you would like to use your talent to make a positive difference, we would love to hear from you. The full Job description and Person specification are available below; please read them before applying to ensure the role matches your skills and experience.

Responsibilities

• Maximise store sales and profit while maintaining the highest standards of presentation and customer service.
• Lead, manage and develop in-store colleagues to deliver targets and a high-quality shopping experience.
• Use creativity and resourcefulness to generate loyalty from customers, donors and staff.

Requirements / Qualifications

• Proven experience as a people manager with strong organisational and communication skills.
• Ability to lead a team to achieve sales targets and uphold excellent customer service.
• Commitment to safeguarding and safeguarding-related recruitment processes as part of Barnardo's policy (consent to a Basic criminal records check will be required for successful candidates).

Benefits

• 26 days annual leave plus bank holidays, increasing after 5 years of service.
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme.
• Family-friendly leave options including Maternity, Paternity and Adoption pay.
• Service-related sick pay from day 1.
• Group Personal Pension with matched 4% or 6% contribution; salary sacrifice option available.
• Death in service cover of 4x annual earnings.
• Cycle2work scheme, interest-free season ticket loans.
• Discounts and cashback via the Benefits Portal with high-street retailers.
• Health cash plan options, employee assistance program, and access to Barnardo's Corporate University and retailer discounts.