Store Manager

Crew Clothing; Marlow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premium clothing brand located in Marlow is seeking a Store Manager to enhance sales and elevate the customer experience. This role involves recruiting and developing a motivated team, ensuring exceptional visual merchandising, and managing store operations within budget. Key skills required include customer service focus, sales, and excellent communication. The company offers a uniform contribution, a future-focused pension plan, and a supportive work environment, making this a fantastic opportunity for career growth.

Benefits

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Responsibilities

• Drive consistent improvement in store sales and KPIs.
• Maintain exceptional visual merchandising standards.
• Ensure effective use of space and stock availability.
• Manage team performance based on key indicators.
• Ensure brand integrity is upheld in store operations.
• Control payroll and maintain budget compliance.
• Train team to deliver excellent customer service.

Skills

Customer service focused

Sales

Target driven

Excellent visual merchandising skills

Commercial awareness

Good communication skills

Tools

IT skills

Job description

Store Manager

Marlow

37.5 hours per week

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role

You will be the one to take full accountability in driving consistent improvement to the store’s sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Delivering LFL. growth of both sales and performance in the store
• Maintaining impeccable visual merchandising standards throughout the store
• Ensuring effective use of space and stock availability
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
• Controlling payroll and other store expenditures ensuring they come within budget
• Training and inducting your team to deliver excellent customer service

Key Skills and Experience

Essential

• Customer service focused
• Sales
• Target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

Desirable

• Good IT skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand

Benefits

• Uniform Contribution : Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan : Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program : Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development : Elevate your career and reach your full potential.
• Empowering Work Environment : Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.