Store Leader: Pharmacy Care & Peak Performance

The Boots Company PLC; Luton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Retirement plan

Employee discount

Annual bonus

Parental leave benefit

Flexible benefits

Wellbeing support

Job summary

Boots is seeking an Assistant Manager to lead a team on the shop floor, delivering great care, customer service and commercial performance. You’ll coach, support and develop your team, manage day-to-day operations, plan rotas and ensure compliance and safety.

This hands-on role balances people, performance and store operations, with real ownership of how the store runs and performs. You’ll shape the customer and patient experience, drive loss prevention and stock availability, and use data to

Qualifications

• Experience leading a team in customer-facing environment.
• Proven ability to drive performance and results.
• Inspires and coaches others; manages performance.
• Strong organisational skills, planning rotas, managing absence.
• Understanding of compliance, safety and standards.
• Collaborative, able to work in team.
• Confident using systems, reports and data.

Responsibilities

• Lead team to deliver strong performance and care.
• Create a positive, supportive team environment.
• Coach and develop team with regular feedback.
• Run day-to-day store operations and scheduling.
• Maintain high store standards and safety.
• Oversee stock, cost control and shrink.
• Ensure audits, risk assessments and compliance.
• Use data and in-store insight to act on opportunities.
• Lead store in absence of Store Leader.

Skills

Team leadership

Customer care

Coaching

Scheduling

Compliance

Data-driven

Team collaboration

Pharmacy ops

Education

NVQ2 in Pharmacy Services

Willingness to qualify

Job description

Boots is seeking an Assistant Manager to lead a team on the shop floor, delivering great care, customer service and commercial performance. You’ll coach, support and develop your team, manage day-to-day operations, plan rotas and ensure compliance and safety.

This hands-on role balances people, performance and store operations, with real ownership of how the store runs and performs. You’ll shape the customer and patient experience, drive loss prevention and stock availability, and use data to