Store Leader: Drive Sales, Inspire Team, Own the Floor

The Theo Paphitis Retail Group; East Midlands; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Staff discounts

Enhanced pension

Holiday allowance

Training programmes

Cycle2Work

Mental health support

Social events

Job summary

Ryman is seeking a Store Supervisor to support the Store Management Team in delivering outstanding customer service, driving sales, and getting the best from colleagues. You will lead by example on the shop floor, stepping in for the Store/Deputy Manager when needed, and help develop the team while upholding visual standards.

Join a fast-paced environment within the Theo Paphitis Retail Group, with competitive pay, a pension option, generous holidays and ongoing training to grow your career in

Qualifications

• Customer-first mindset and passion for great service.
• Energetic and enthusiastic approach to day-to-day tasks.
• Ability to lead by example and motivate team.
• Clear communication and collaboration with colleagues.
• Capable of working independently while supporting the team.
• Awareness of commercial opportunities to drive sales.
• Adaptable to a fast-paced retail environment.
• Hands-on, practical problem-solver in store operations.

Responsibilities

• Be a proud ambassador for Ryman and the Theo Paphitis Retail Group, sharing knowledge with customers and colleagues.
• Champion a customer-first culture to ensure an excellent experience for every customer.
• Handle queries and complaints, finding positive solutions and building loyalty.
• Lead by example in customer engagement, identifying needs and recommending products and promotions.
• Support training and development of colleagues using available tools.
• Help drive sales and KPIs by spotting opportunities and motivating the team.
• Operate tills efficiently while maintaining high standards of care, security and loss prevention.
• Ensure company systems are used correctly and in line with policies.
• Maintain store appearance with strong visual merchandising and housekeeping.
• Build strong product knowledge for yourself and teammates.

Skills

Customer-first mindset

Energy and enthusiasm

Lead by example

Strong communication

Independent yet team player

Commercial awareness

Adaptability and resilience

Hands-on approach

Team development

Flexible hours/location

Job description

Ryman is seeking a Store Supervisor to support the Store Management Team in delivering outstanding customer service, driving sales, and getting the best from colleagues. You will lead by example on the shop floor, stepping in for the Store/Deputy Manager when needed, and help develop the team while upholding visual standards.

Join a fast-paced environment within the Theo Paphitis Retail Group, with competitive pay, a pension option, generous holidays and ongoing training to grow your career in