Store Leader: Customer Experience & Sales Growth

Theo Paphitis Retail Group; Greater London; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Company bonus

Pension with enhancements

Generous holiday allowance

Training and apprenticeships

Staff discounts across group brands

Cycle2Work

Mental health support

Social events

Job summary

Ryman is seeking a Store Supervisor to support the Store Management Team, deliver outstanding customer service, drive sales and maximise team performance on the shop floor. You’ll lead by example, handle customer queries, help train colleagues, maintain visual merchandising, and step in for Store/Deputy Manager when required.

A proactive, energetic approach will help the store thrive. Join a long-standing UK brand within the Theo Paphitis Retail Group offering development, a pension, holiday and

Responsibilities

• Be a proud ambassador for Ryman and the Theo Paphitis Retail Group, building product knowledge and sharing it with customers and colleagues.
• Champion a customer-first culture, ensuring every customer receives a consistently excellent experience.
• Confidently handle customer queries and complaints, finding positive solutions and building loyalty.
• Lead by example when engaging with customers, identifying needs and recommending products and promotions.

Job description

Ryman is seeking a Store Supervisor to support the Store Management Team, deliver outstanding customer service, drive sales and maximise team performance on the shop floor. You’ll lead by example, handle customer queries, help train colleagues, maintain visual merchandising, and step in for Store/Deputy Manager when required.

A proactive, energetic approach will help the store thrive. Join a long-standing UK brand within the Theo Paphitis Retail Group offering development, a pension, holiday and