Store Leader, Customer & Trading (Part-Time)

Sainsbury's Supermarkets Ltd; Southend-on-Sea; On-site; GBP 29,000 - 35,000; Part time

Benefits offered by this job

Discount card

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching

Sainsbury’s share scheme

Wellbeing support

Cycle to Work

Job summary

We are seeking a Customer and Trading Manager – Convenience at Sainsbury's Local, Southend-On-Sea. You will lead a small management team, oversee daily store operations, and ensure excellent customer service with strong KPI focus.

The role is part-time with shifts across early and late windows, offering competitive benefits and a clear path to impact in a busy convenience environment.

Qualifications

• Previous line management responsibilities in a fast-paced, customer-facing environment.
• Proven ability to coach colleagues to deliver excellent service.
• Track record of meeting KPIs such as availability and customer satisfaction.

Responsibilities

• Manage day-to-day store operations and ensure smooth daily running.
• Lead a small team of managers and be the on-site point of accountability.
• Oversee scheduling, disciplinary matters, and performance development.
• Collaborate with teams to maintain product availability and safety standards.
• Support occasional cross-store coverage as needed.

Skills

Customer service

Team coaching

KPI delivery

Operational leadership

Job description

We are seeking a Customer and Trading Manager – Convenience at Sainsbury's Local, Southend-On-Sea. You will lead a small management team, oversee daily store operations, and ensure excellent customer service with strong KPI focus.

The role is part-time with shifts across early and late windows, offering competitive benefits and a clear path to impact in a busy convenience environment.