Store Experience Advisor — Premium Retail

ON; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

ON in London is seeking a Store Advisor to deliver exceptional customer service and drive sales in our premium retail environment. You will guide customers through their shopping journey, maintain stock levels and execute visual merchandising plans.

The role requires 1+ years in retail or customer service, strong communication, and the ability to work weekends and late shifts. Fluency in English with conversational German is preferred.

Qualifications

• Minimum 1 year of experience in retail or customer service.
• Strong customer service mindset with ability to engage customers and resolve needs.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication; able to provide constructive feedback.

Responsibilities

• Provide exceptional customer service and guide customers through their shopping journey.
• Maintain stock levels and execute visual merchandising plans.
• Support sales targets and contribute to a positive store atmosphere.

Skills

Customer service

Retail

Communication

Organizational skills

English fluent

German conversational

Job description

ON in London is seeking a Store Advisor to deliver exceptional customer service and drive sales in our premium retail environment. You will guide customers through their shopping journey, maintain stock levels and execute visual merchandising plans.

The role requires 1+ years in retail or customer service, strong communication, and the ability to work weekends and late shifts. Fluency in English with conversational German is preferred.