Store Experience Advisor

On

Greater London

On-site

GBP 21,000 - 27,000

Full time

3 days ago

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Benefits offered by this job

Growth opportunities

Team‑oriented atmosphere

Self-care resources

Equal opportunity employer

Job summary

On is seeking a Store Advisor to deliver exceptional customer service and drive sales in our London retail store. You will guide customers through their shopping journey, manage stock levels, and execute visual merchandising plans to enhance the in‑store experience.

You should have 1+ years in retail or customer service, strong communication and organizational skills, and a commitment to teamwork. Weekend/evening shifts may be required; you’ll grow with a brand that values growth, wellbeing, and

Qualifications

1+ years in retail or customer service
Strong customer service ethos and ability to engage customers
Excellent communication and interpersonal skills
Good organizational skills and attention to detail
Ability to work weekends, evenings and holidays as needed

Responsibilities

Respond to customer inquiries and resolve issues effectively to ensure a positive shopping experience.
Assist with unpacking, back-stocking, and organizing deliveries to maintain inventory and stock levels.
Help maintain a clean, organized, and safe work environment in line with health & safety standards.
Support daily tasks such as restocking shelves, updating displays, and managing product flow.
Contribute to in-store events and community engagement to boost customer interaction and store presence.