Retail Experience Specialist

ON RUNNING; Greater London; On-site; GBP 20,000 - 26,000; Full time

Job summary

ON RUNNING in Greater London is seeking a Store Advisor to deliver exceptional customer service, guide shoppers through their journey, maintain stock, and implement visual merchandising plans. The role emphasizes strong communication and teamwork to elevate the in-store experience.

The successful candidate will have 1+ years in retail or customer service, with weekend/evening availability and keen attention to detail. Join a dynamic team in a fast-paced retail environment.

Qualifications

• 1+ years of relevant experience in retail or customer service.
• Strong understanding of customer service excellence and ability to engage customers and provide effective solutions.
• Excellent organizational skills and attention to detail.
• Excellent communication skills and ability to provide constructive feedback to improve store processes.
• Ability to work weekends, evenings and holidays as needed.

Responsibilities

• Provide exceptional customer service and guide customers through their shopping journey.
• Maintain optimal stock levels and assist with stock replenishment.
• Execute visual merchandising plans to enhance in-store experience.
• Collaborate with store team to improve processes and customer satisfaction.

Skills

Retail experience

Customer service

Organizational skills

Communication skills

Weekend/evening availability

Job description

ON RUNNING in Greater London is seeking a Store Advisor to deliver exceptional customer service, guide shoppers through their journey, maintain stock, and implement visual merchandising plans. The role emphasizes strong communication and teamwork to elevate the in-store experience.

The successful candidate will have 1+ years in retail or customer service, with weekend/evening availability and keen attention to detail. Join a dynamic team in a fast-paced retail environment.