Store Experience Specialist

ON RUNNING; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

ON RUNNING in Greater London is seeking a Store Advisor to deliver exceptional customer service, drive sales and guide customers through their shopping journey. You will maintain stock levels and execute visual merchandising plans to create engaging in-store experiences.

The role requires 1+ year of retail or customer service experience, strong communication and organizational skills, and the ability to work weekends, evenings and holidays as needed to support store performance.

Qualifications

• 1+ year of experience in retail or customer service
• Understanding of customer service excellence and ability to engage customers
• Organizational skills and attention to detail
• Excellent communication and ability to provide constructive feedback to improve store processes
• Ability to work weekends, evenings and holidays as needed

Responsibilities

• Provide exceptional customer service and drive sales performance
• Guide customers through their shopping journey
• Maintain stock levels and execute visual merchandising plans

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Job description

ON RUNNING in Greater London is seeking a Store Advisor to deliver exceptional customer service, drive sales and guide customers through their shopping journey. You will maintain stock levels and execute visual merchandising plans to create engaging in-store experiences.

The role requires 1+ year of retail or customer service experience, strong communication and organizational skills, and the ability to work weekends, evenings and holidays as needed to support store performance.