Store Department Manager — Customer-First Leader

H&M; Camberley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion retailer is seeking a Department Manager for its store in Camberley. The successful candidate will oversee department operations, focusing on sales and customer experiences. Key responsibilities include leading a team, managing performance, and ensuring compliance with safety standards. Ideal candidates will have management experience in a customer-focused environment and a passion for driving profitability. This permanent position offers 39 hours of work per week and includes various employee benefits including a discount across store brands.

Benefits

Staff discount card

H&M Incentive Program

Extensive development opportunities

Qualifications

• Experience in a customer-facing environment required.
• Previous experience of leading and managing teams essential.
• Strong ability in evaluating performance and providing feedback.

Responsibilities

• Lead your team with a vision for superior customer experience.
• Evaluate team performance, provide feedback for development.
• Monitor Sales & Profit KPIs for the department.
• Ensure compliance with Health & Safety and security standards.

Skills

Management experience

Team leadership

Customer-first mindset

Passion for profitability

Job description

A leading fashion retailer is seeking a Department Manager for its store in Camberley. The successful candidate will oversee department operations, focusing on sales and customer experiences. Key responsibilities include leading a team, managing performance, and ensuring compliance with safety standards. Ideal candidates will have management experience in a customer-focused environment and a passion for driving profitability. This permanent position offers 39 hours of work per week and includes various employee benefits including a discount across store brands.