Store Customer Experience Associate

Oliver Bonas Limited; Guildford; Hybrid; GBP 8,000 - 9,000; Part time

Benefits offered by this job

Employee discount

Assistance program

Flexible holiday

Bonus scheme

Pension

Refer a Friend

Parental leave

EDI network

Mental Health support

E-learning

Free refreshments

Job summary

Oliver Bonas Limited in Guildford is looking for a Team Member to join on 16 hours per week, with shifts on Monday, Thursday and Sunday. You’ll help keep the store running smoothly and deliver a fantastic customer experience.

As part of OB’s team, you’ll build product knowledge, communicate with colleagues, participate in training, and support other stores when needed. Enjoy strong staff benefits, generous discount, and flexible holiday allowances.

Qualifications

• Excellent customer service and people skills.
• Strong organisational and multitasking ability.
• Positive, energetic, and ready to help customers and colleagues.
• Kind, helpful, and considerate toward others.
• Resourceful with a willingness to learn.

Responsibilities

• Provide a great experience to every customer.
• Maintain excellent product knowledge.
• Communicate clearly with the team.
• Attend training and contribute to team sessions.
• Own tasks with a good leadership example.
• Follow stock deliveries, health and safety, stock takes.
• Maintain store cleanliness including stockroom areas.
• Support other stores when needed.

Skills

Customer service

People skills

Multi-tasking

Organisational skills

Positivity

Kind & helpful

Resourcefulness

Learning mindset

Job description

Oliver Bonas Limited in Guildford is looking for a Team Member to join on 16 hours per week, with shifts on Monday, Thursday and Sunday. You’ll help keep the store running smoothly and deliver a fantastic customer experience.

As part of OB’s team, you’ll build product knowledge, communicate with colleagues, participate in training, and support other stores when needed. Enjoy strong staff benefits, generous discount, and flexible holiday allowances.