Retail Team Member - Customer Experience (Flexible Hours)

Oliver Bonas Limited; Epsom; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Generous employee discount up to 60%

24 hour employee assistance programme

Flexible holiday – up to 35 days

Profit related bonus scheme

Pension auto-enrolment

Refer a Friend

Maternity/paternity/adoption leave

EDI and inclusion networks

Mental Health support

360L eLearning

In-store refreshments

Job summary

Oliver Bonas Limited is hiring a Team Member for an 8-hour shift to help run our store and deliver a fantastic customer experience.

As part of OB's friendly team, you will maintain product knowledge, support stock and safety procedures, and contribute to achieving store targets through great service and teamwork. Training is provided, and you’ll join a supportive environment with generous benefits.

Qualifications

• Great people skills, kind and helpful to customers and teammates.
• Excellent customer service skills.
• Calm, solutions focused with strong listening abilities.

Responsibilities

• Provide a great customer experience delivering on service expectations.
• Maintain excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities and contribute to team sessions.
• Embrace ownership of tasks and set a good example.
• Adhere to operational practices and stock handling procedures.

Skills

Customer service

Communication

Teamwork

Organisational skills

Job description

Oliver Bonas Limited is hiring a Team Member for an 8-hour shift to help run our store and deliver a fantastic customer experience.

As part of OB's friendly team, you will maintain product knowledge, support stock and safety procedures, and contribute to achieving store targets through great service and teamwork. Training is provided, and you’ll join a supportive environment with generous benefits.