Part-Time Customer Experience Associate

Oliver Bonas Limited; Greater London; Hybrid; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Employee discount

Wellbeing support

Flexible holiday

Profit bonus

Pension scheme

Refer a Friend

Maternity/paternity leave

EDI network

Mental Health support

eLearning platform

Free refreshments

Job summary

Oliver Bonas Limited is looking for a friendly Team Member to join our store and deliver a fantastic customer experience across key days. You will be responsible for maintaining product knowledge, communicating effectively with the team, and supporting stock deliveries, health and safety standards, and store housekeeping.

We offer generous benefits, flexible holiday, and a positive, collaborative environment at OB.

Qualifications

• Great people skills and customer-focused attitude.
• Good communication and team collaboration.
• Strong organisational and multi-tasking abilities.

Responsibilities

• Provide a great experience to every customer delivering on our service expectations.
• Maintain excellent product knowledge
• Have strong, consistent communication with the team.
• Participate in training opportunities and contribute positively to team sessions.
• Embrace ownership of tasks and set a good example for the team.
• Adhere to all operational practices and safety standards.
• Maintain store housekeeping and stockroom areas.
• Support other stores when needed.
• Be aware of store targets and performance vs. targets.

Skills

Great people skills

Customer service

Communication

Organisation

Multi-tasking

Positive attitude

Job description

Oliver Bonas Limited is looking for a friendly Team Member to join our store and deliver a fantastic customer experience across key days. You will be responsible for maintaining product knowledge, communicating effectively with the team, and supporting stock deliveries, health and safety standards, and store housekeeping.

We offer generous benefits, flexible holiday, and a positive, collaborative environment at OB.