Part-Time Customer Experience Associate — 18h

Oliver Bonas Limited; Farnham; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Generous employee discount

24 hour employee assistance programme

Flexible holiday (30–35 days)

Profit-related bonus scheme

Pension auto-enrolment

Refer a Friend incentive

Enhanced parental leave

EDI inclusion network

Mental Health First Aider support

360L eLearning platform access

Free refreshments in store

Job summary

Oliver Bonas Limited is hiring a Team Member for 18 hours per week in the UK. You will provide a great customer experience, maintain product knowledge, and communicate effectively with the team.

You will participate in training, take ownership of tasks, and follow store procedures including stock deliveries, health and safety, and stock replenishment. Help keep the store neat and support other stores as needed.

Qualifications

• Great people skills.
• Excellent customer service.
• Organisation skills and multi-tasking ability.
• Positivity, vibrancy and ready to take on anything.
• Someone who's kind, helpful and considerate towards customers and team members alike.
• Resourcefulness and someone who's looking for opportunities to learn more.

Responsibilities

• Provide a great experience to every customer.
• Maintain excellent product knowledge
• Have strong, consistent communication with the team.
• Participate in all training opportunities provided and contribute positively to team sessions.
• Embrace ownership of tasks, setting a good example for the rest of the team.
• Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
• Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
• Support other stores where needed.
• Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
• Be aware of store and company product best-sellers to support sales growth.

Skills

People skills

Customer service

Organisation

Positive attitude

Kindness

Resourcefulness

Job description

Oliver Bonas Limited is hiring a Team Member for 18 hours per week in the UK. You will provide a great customer experience, maintain product knowledge, and communicate effectively with the team.

You will participate in training, take ownership of tasks, and follow store procedures including stock deliveries, health and safety, and stock replenishment. Help keep the store neat and support other stores as needed.