Store Assistant Manager: Lead Teams, Elevate Guest Experience

Starbucks Coffee Company; Lee-on-the-Solent; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

28 days holiday

Free drinks + food

Staff discounts

Training & development

Life assurance

Job summary

Starbucks Coffee Company in the United Kingdom is seeking an assistant manager to lead store teams and deliver a standout customer experience. You will manage shift performance, coaching, and daily operations, while driving key KPIs and ensuring adherence to Starbucks standards.

The role involves owning measures like labour, waste, and sales, with opportunities to grow into broader leadership responsibilities within the store and support center.

Qualifications

• Experience leading a team in a fast-paced retail or hospitality environment.
• Ability to translate metrics into actions and manage people and operations.
• Growth mindset with appetite for developing leadership skills.

Responsibilities

• Lead shifts to deliver commercial results and exceptional customer experience.
• Own KPIs like labour, waste, and sales performance.
• Ensure correct shift deployment and coaching of partners.
• Act as duty manager when scheduled and uphold standards.
• Lead store initiatives and product launches at store level.

Skills

Leadership

Team management

Customer experience

KPIs/metrics

Decision making

Job description

Starbucks Coffee Company in the United Kingdom is seeking an assistant manager to lead store teams and deliver a standout customer experience. You will manage shift performance, coaching, and daily operations, while driving key KPIs and ensuring adherence to Starbucks standards.

The role involves owning measures like labour, waste, and sales, with opportunities to grow into broader leadership responsibilities within the store and support center.