Store Assistant

Toolstation Ltd; Isleworth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading multi-channel retailer in the UK is seeking a Store Assistant to deliver excellent customer service while managing store operations. This role offers 16 hours per week with opportunities for growth within the company. Responsibilities include assisting customers, handling stock, and maintaining store standards. Ideal candidates should have a friendly personality and reliability. The company offers competitive benefits including holidays, pension scheme, and discounts at over 1,000 retailers.

Benefits

22 days holiday + Bank Holidays

Company pension scheme

Bonus scheme

Cycle-to-work programme

20% discount across all Travis Perkins companies

Health and wellbeing support

Financial education and support

Discounts at over 1,000 retailers

Qualifications

• Commitment to delivering excellent customer service.
• Flexibility and support for customers and team.
• Warm and friendly approach to maintain store standards.

Responsibilities

• Assist customers in finding products.
• Manage deliveries and stock.
• Ensure store cleanliness and prepare orders.
• Deliver outstanding customer service.
• Promote Toolstation Club and Trade Accounts.

Skills

Friendly personality

Reliability

Energy and enthusiasm

Job description

What you'll do

• Store Assistant Isleworth – 16 hours per week
• Live locally and commute easily to our store.
• Manage early starts and late finishes; stores open 7 AM to 8 PM.

At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.

If you’re after a fast‑paced role with an employee‑focused retailer that’s passionate about making customers happy, this could be the perfect fit for you.

This is more than just a store job.

Responsibilities

• Be the friendly face of Toolstation, helping customers find what they need.
• Handle deliveries, warehouse tasks and stocking shelves.
• Unpack stock, keep the store clean and prepare orders.
• Provide outstanding customer service during busy times.
• Ask the right questions to understand customers’ projects.
• Proactively sell the benefits of Toolstation Club and Trade Accounts.

No retail experience? No problem! All we ask is that you’re committed to delivering excellent service and we’ll teach you everything else.

What you'll bring

• A warm, friendly personality – help maintain high store standards and create a workplace everyone enjoys.
• Reliability – be there when we need you. Flexibility, commitment and support for customers and team are key.
• Your best self – bring energy, enthusiasm and let your personality shine.

What you'll get

We’ll support your career with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle‑to‑work programme
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare
• Financial education, support and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Equal Opportunity Statement

Our policy is to employ the best‑qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.