Stock Controller, New Bond Street

Chanel; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fashion brand in the City of Westminster seeks a candidate skilled in stock management and teamwork. You will ensure accurate inventory, foster a collaborative atmosphere, and support high standards of customer service. With a focus on personal growth and sustainability, this role offers benefits including private medical insurance, pension plans, and cultural discounts. A dedicated individual ready to contribute to a positive boutique experience is essential.

Benefits

Private medical insurance

Pension plan

Cultural ticket discounts

Employee recognition programs

Qualifications

• Experience managing stock movement in a fast-paced environment.
• Ability to foster a collaborative team atmosphere.
• Strong communication to build relationships internally and externally.

Responsibilities

• Accurate receipt of deliveries and inventory maintenance.
• Assist with stock level checks and regular events.
• Participate in training and apply high customer service standards.

Skills

Stock management

Team leadership

Problem-solving

Communication skills

Collaborative working

Tools

SAP

MS Office

RFID knowledge

Job description

Responsibilities

• Accurate receipt of deliveries, ensuring that goods received correspond with the appropriate documentation as well as maintaining the computerised inventory system accurately.
• Arrange for return and transfers of stock as requested, liaising with colleagues and recipients as necessary.
• Develop and maintain expert standards of product knowledge to be shared as appropriate.
• Communicate and liaise appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required.
• Work effectively and efficiently within the team, sharing ideas and contributing to a positive morale as well as ensuring good time management and sufficient Boutique cover at all times.
• Apply a helpful and courteous manner towards all colleagues, remaining reliable, supportive and flexible as the business demands.
• Ensure absolute confidentiality of the Company's commercial activities and internal affairs at all times.
• Timely and accurate completion of any necessary administration, adhering to set procedures and policies as appropriate.
• Assist with regular stock level checks, and review alterations and holds as appropriate.
• Assist with the preparation as well as attending regular events including special events, promotions, stock taking etc.
• Ensure all goods are security tagged, ticketed, handled and stored with due care.
• Assist with the maintenance of relevant displays and the prompt and correct replacement of sold products.
• Successfully participate in and complete any training provided, acquiring and applying high standards of customer service and product knowledge.

Desired Qualities

• Working in a highly collaborative and diverse environment
• Working creatively to solve problems as part of a team and as an individual
• Creating the operational and logistical foundations for a successful boutique
• Fostering a meaningful client experience centred around connection and the beauty of the brand
• Collaborating across multiple levels of the business to deliver excellent results
• Excellent communication skills and an ability to build relationships with internal colleagues and external partners.

Qualifications

• Experience of managing the movement of stock and supplies in a fast paced, high-volume environment.
• Experience in helping team members be their best selves.
• Experience in working proactively and reactively as part of a dynamic and collaborative team.
• Knowledge of SAP and MS Office.
• Working knowledge of RFID.

What Chanel can offer you

• Delivery of excellence in an environment that places long term success of CHANEL and its people at the forefront.
• An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL.
• An environment to express both your curiosity and capability, where individual learning styles are embraced, with the aim of creating sustainable long term personal and professional growth.
• Contributing to the on-going and companywide vision of sustainability. Sustainability is one of CHANEL's key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL's House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity and Promoting the autonomy of women.
• We are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
• We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Benefits at Chanel

At Chanel we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.

• Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
• Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100's more.
• Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
• Platforms: Multiple Platforms to support across Wellbeing.
• Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
• Benefits are eligibility dependant and subject to change at any time.