Stock Control Coordinator

Crew Clothing Head Office - Logistics; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading British clothing retailer is seeking a full-time Store Stock Controller based in Kingston-on-Thames. The role involves managing stock control processes, analyzing stock discrepancies, and supporting the retail team with detailed reporting. Candidates must possess strong numerical and organizational skills and ideally have experience with ERP systems like Microsoft Dynamics AX. The position offers a competitive salary within a dynamic and supportive work environment.

Qualifications

• Strong numerical skills essential for stock analysis.
• Proficient in Microsoft Excel and IT for reporting.
• Experience with ERP systems highly valued.

Responsibilities

• Act as the single contact for stock control issues.
• Support stock taking processes and prepare reports.
• Analyze stock discrepancies and propose solutions.

Skills

Strong numerical skills

Good Microsoft Excel and IT skills

Understanding of distribution and stock management principles

Attention to detail

Strong communication and interpersonal skills

Experience with ERP systems

Creating reports

Organisational skills

Ability to work under pressure

Education

Graduate level or retail background at supervisory level

Tools

Microsoft Dynamics AX

Job description

Store Stock Controller

Full-Time

Kingston-on-Thames

Crew Clothing Company was founded in Salcombe in 1993. Today Crew is a great British brand, and our success lies in our authentic passion for producing great looking, well made clothes. We now have more than 115 stores and a thriving website, and the business continues to grow.

Our people are at the heart of our company. With a passion for exceptional service, and a love for our product, our team is dedicated to offering the best customer experience – nothing is too much trouble.

Purpose of the role:

Stock Control is key in any retail business and Crew is no exception. Reporting into the Head of Logistics your role requires a high level of accuracy and detail when challenging stock figures and reporting to the business. You will be influential in reducing stock loss, working with Finance, Stores and Logistics. You will also be the first point of contact for all Logistics Helpdesk queries from within the business, presenting a professional, supportive and efficient response.

Responsibilities:

Communication

• Single point of contact for all Stock Control issues with stores responding within 48 hours
• Actively review store stock control processes to make improvements
• Support Retail teams with End of Month reports and stock adjustment analysis
• Build relationships with Head Office Departments, Retail Ops, IT, Finance

Stock Management

• Monitor stock files through the systems ensuring processes are working as expected, engaging IT and Retail Ops to support as required.
• Manage store stock take schedule with Retail Ops and external partners
• Support system and store preparation for stock takes
• Manage the stock take process through systems
• Liaise with Retail Ops to improve process and stock accuracy
• Investigate discrepancies and provide resolutions
• Maintain regular contact with stores and carry out stock transfers when necessary

Analysis

• Analyse stock take results and share findings with suggestions on how to improve processes
• Produce regular and ad hoc reports and analyse sharing results
• Carry out regular stock analysis to identify issues and correct as required
• Carry out any ad‑hoc duties to support to the department as and when required

Commercial Awareness

• Demonstrate a good understanding of stock control in line with the Crew brand

Key Skills & Experience

Essential –

• Strong numerical skills.
• Good Microsoft Excel and IT skills.
• An understanding of the principles of distribution and stock management.
• High degree of accuracy and attention to detail.
• Strong levels of communication and interpersonal skills.
• Experience working within an ERP.
• Experience with using and creating reports
• Excellent organisational skills.
• Capable of working to tight deadlines.
• Ability to prioritise and work well under pressure.
• Dedicated and responsible approach to job role.
• Ability to work both independently and within a small team.

Desirable –

• Working experience of Microsoft Dynamics AX
• Graduate level or from retail background at supervisory level.
• Strong commercial awareness.

Compensation: Competitive salary