Staircasing & Resales Consultant – Hybrid

Sng (sovereign Network Group); Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading housing service provider is seeking a Staircasing and Resales Consultant based in Birmingham. This role involves delivering exceptional service for shared ownership sales, managing all related administration, and liaising with various stakeholders. The ideal candidate should have a solid understanding of shared ownership processes and demonstrate strong communication and customer service skills. The position offers a hybrid working model and a robust benefits package, including annual leave and a generous pension scheme.

Benefits

25 Days Holiday + Bank Holidays

Flexible benefits package

Wellbeing days and volunteering days

Generous matched pension scheme

Enhanced maternity/adoption pay

Enhanced paternity pay

Private medical insurance options

Wellbeing discounts including Gym Memberships

Qualifications

• Understanding of shared ownership staircasing and resales.
• Experience from an estate agency or housing association.
• Ability to prioritize workload effectively.

Responsibilities

• Deliver a seamless shared ownership sales service.
• Handle all administration related to staircasing and resales.
• Drive sales through proactive case management.

Skills

Communication skills

Customer service skills

Relationship building

Job description

A leading housing service provider is seeking a Staircasing and Resales Consultant based in Birmingham. This role involves delivering exceptional service for shared ownership sales, managing all related administration, and liaising with various stakeholders. The ideal candidate should have a solid understanding of shared ownership processes and demonstrate strong communication and customer service skills. The position offers a hybrid working model and a robust benefits package, including annual leave and a generous pension scheme.