Stadium Retail Operations Lead – Events

Levy UK; Manchester; On-site; GBP 27,020 - 36,555; Full time

Benefits offered by this job

Healthcare

23 days annual leave + bank holidays

Meals on duty

Life Assurance

Wellbeing support

Pension scheme

Discounts

Job summary

Levy UK is seeking a Retail Operations Assistant in Manchester to support on matchdays, stadium events, and trading periods. You will help ensure retail outlets run smoothly, are properly staffed, and meet health and safety standards while delivering excellent customer service and commercial results.

You will work with the Head of Retail and other teams to coordinate staffing, stock, and operations, driving sales and a memorable fan experience. This role offers a competitive salary and benefits.

Qualifications

• Minimum 2 years in a management role with P&L accountability in high-volume food service or events.
• Experience developing financial controls, forecasting and commercial modelling.
• Experience leading a team of eight or more delivering great food and a superior customer experience.
• Excellent communication skills and ability to engage stakeholders effectively.
• Strong IT skills.
• Knowledge of Health, Safety and Food Safety in a foodservice environment.
• Strong commercial acumen to increase sales and profitability.
• Ability to motivate and inspire people at all levels.
• Fully flexible and adaptable to changing environments.

Responsibilities

• Support delivery of retail operations across matchdays, stadium events and trading periods.
• Assist with workforce planning, event preparation and day-to-day retail activities.
• Coordinate between Retail, Logistics, Stores, Hospitality, Culinary and Stadium Operations to ensure staffing, stock and equipment.
• Contribute to achieving retail sales targets and delivering a positive fan experience.

Skills

Management experience

Financial controls

Team leadership

Stakeholder management

IT skills

Health & Safety

Commercial acumen

People leadership

Flexible/adaptable

Education

NVQ Level 3 in Hospitality or management-related discipline

Job description

Levy UK is seeking a Retail Operations Assistant in Manchester to support on matchdays, stadium events, and trading periods. You will help ensure retail outlets run smoothly, are properly staffed, and meet health and safety standards while delivering excellent customer service and commercial results.

You will work with the Head of Retail and other teams to coordinate staffing, stock, and operations, driving sales and a memorable fan experience. This role offers a competitive salary and benefits.